Your privacy matters to us. This document clearly explains how merah 44 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
merah 44 (website: merah44.im, hereinafter referred to as "we", "the Platform" or "merah 44") is deeply committed to the privacy and data security of all its users. This Privacy Policy has been drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards.
This document clearly and transparently explains how we collect, process, use, store, and in certain circumstances disclose your personal data when you use the merah 44 platform — whether for online casino play, Sports Betting, poker, blackjack, or any other services we offer.
By registering an account or using any part of the platform merah 44, you hereby give your consent to the personal data collection and usage practices as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us to close your account.
PDPA Compliance: merah 44 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling practices are regularly audited to ensure ongoing compliance with applicable legal requirements.
Merah 44 collects various categories of personal data from our users depending on how you interact with the platform. Below is a summary of the data we collect:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card / passport number | Registration forms, KYC process |
| Contact Data | Email address, Malaysian phone number, mailing address | Account registration, profile updates |
| Financial Data | Deposit / withdrawal records in RM, payment methods (Touch 'n Go, DuitNow, FPX) | Transactions via payment gateways |
| Gaming Data | Betting history, games played, wins / losses | The platform's log system records automatically |
| Technical Data | IP address, browser type, operating system, cookie data | Server logs, cookies and tracking technologies |
| Communication Data | Support chat logs, emails, complaint tickets | Interactions with the support team |
We may also receive your personal data from third parties such as identity verification service providers, approved payment gateways (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks), and analytics service providers we use to enhance your experience on the merah 44 platform.
Merah 44 uses your personal data only for legitimate and relevant purposes. We do not use your data for any purpose not stated in this document without first obtaining your consent. The purposes for which your data is used are as follows:
Merah 44 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your personal data with certain parties in the following circumstances:
Key Assurances: All third parties we work with are bound by strict data protection agreements. They are only permitted to process your data for the purposes we have specified and in accordance with our instructions.
The security of your personal data is merah 44's highest priority. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, modification, or inadvertent disclosure:
Safety Tips for You: Keep your merah 44 account password unique and strong. Never share your login credentials with anyone. Use the 2FA feature we provide. Contact us immediately if you suspect any unauthorised access to your account.
Merah 44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
* This is a demonstration of cookie preferences. Actual settings are managed through the privacy settings panel within your merah 44 account.
You can manage and delete cookies through your browser settings. However, disabling necessary (required) cookies may affect certain functions of the merah 44 platform and prevent you from logging in or playing without interruption.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by merah 44:
You may request a copy of the personal data we hold about you at any time. We will respond within 14 business days.
If your personal data is inaccurate or out of date, you have the right to request that we correct it as promptly as possible.
You may request the deletion of your personal data, subject to legal retention obligations that require us to retain certain records.
You may object to the processing of your personal data for direct marketing purposes at any time, with no adverse effect on your account.
You may request an export of your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict how we process your personal data while a dispute is pending resolution.
How to Exercise Your Rights: To submit any request relating to your privacy rights, email privacy@merah44.im with the subject line "PDPA Privacy Rights Request" along with your full name and account number. We will respond within 14 business days.
Merah 44 does not retain your personal data for longer than is necessary for the purpose for which it was collected, or longer than required under applicable Malaysian law. The following guidelines outline our data retention periods:
Once the retention period has expired, your data will be securely deleted or anonymised in accordance with merah 44's established data disposal procedures.
In operating the merah 44 platform, some of your personal data may be processed or stored outside Malaysia — for example, by the cloud service providers or international game suppliers we work with.
When such data transfers occur, merah 44 ensures:
Additional Information: You may contact us for further information about the data transfer mechanisms we use, as well as a list of the countries or entities that may receive your data in connection with the operation of the merah 44 platform.
Merah 44 is an online entertainment platform that for individuals aged 18 and above only. We do not knowingly collect or process personal data of children under the age of 18.
Should we become aware that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to:
If you believe that a minor may have registered an account on merah 44, please contact us immediately via email at support@merah44.im or through our platform's live chat.
Merah 44 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, new technologies, updated legal requirements, or other operational reasons.
When we make material changes to this Privacy Policy, we will:
Your continued use of the merah 44 platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated version. We encourage you to revisit this page periodically to stay informed.
Merah 44 has appointed a Data Protection Officer (DPO) responsible for ensuring ongoing compliance with the PDPA and our privacy policies. Should you have any questions, concerns, or wish to exercise your privacy rights, please contact:
You also have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia if you believe your privacy rights under PDPA 2010 have been violated. Information on how to contact the JPDP is available through the official website of the Department of Personal Data Protection Malaysia.
Six concrete commitments protecting the data and privacy of our players
All data transmitted between your device and merah 44's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks such as Maybank and CIMB. No third party can intercept or read your data.
Merah 44 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's most comprehensive data protection legislation. Our practices are regularly audited to ensure ongoing compliance.
Your personal data has never been, and will never be, sold to any third party for their own marketing purposes. We use your data solely for the purposes you have consented to — nothing more, nothing less.
Merah 44's cybersecurity team monitors all transactions and platform activity around the clock. Any anomalies or suspicious activity are detected and addressed immediately to safeguard your account and data.
You may access, correct, or request deletion of your personal data at any time. Manage your cookie preferences, marketing settings, and privacy controls directly from your merah 44 account settings panel.
Merah 44 has a formally appointed Data Protection Officer (DPO) — fully responsible for ensuring PDPA compliance and serving as the primary point of contact for all matters relating to your data privacy.
Join over 500,000 Malaysian players who have trusted merah 44. Your personal data is protected to the highest security standards, winnings are paid out quickly in MYR, and Malay-language support is available 24/7.
This Privacy Policy should be read alongside other official merah 44 documents: Terms & Conditions governing overall platform usage, and Responsible Gaming Guide outlining our commitment to player welfare. For any enquiries, contact us at support@merah44.im.